More evidence that medical assistants in an enhanced role as health coaches can significantly impact patients' satisfaction with their care.

Health Coaching by Medical Assistants Improves Patients’ Chronic Care Experience.  David H. Thom, MD, PhD, MPH; Danielle Hessler, PhD; Rachel Willard-Grace, MPH; Denise DeVore, BA; Camille Prado, BA; Thomas Bodenheimer, MD, MPH; and Ellen H. Chen, MD. The American Journal of Managed Care.  Published Online: October 09, 2015. >> read