The MacColl Center is offering a uniquely structured and supportive environment for taking real-world action in a mini-course at the Institute for Healthcare Improvement’s 16th Annual International Summit on Improving Patient Care in the Office Practice in Dallas, Texas.

Creating more effective practice teams is the key to becoming a patient-centered medical home, improving patient outcomes and experience, reducing staff burnout, and reducing total health care costs.  But how does this actually happen?  How do you get started?

Whether you’re ready to implement focused change, or you’re new to this model, “Team-based Primary Care:  Effective Practices from High-Performing Organizations” will provide the opportunity to learn from organizations that have markedly improved care, efficiency, and job satisfaction by transforming to a team-based approach.

Workgroups will be led by clinical representatives from sites studied by our LEAP project -- including medical assistants, front desk staff, RNs, pharmacists, and behavioral health specialists.  Also serving as faculty will be LEAP national advisory committee members and project staff.

Prior to the meeting, participants will complete a clinical assessment to highlight specific areas where their practices have room to improve.  Workgroup topics will be determined by participants via a pre-course survey.  Each participant will leave Dallas with a plan to implement when they get back home.

“Team-based Primary Care:  Effective Practices from High-Performing Organizations” will be co-led by Ed Wagner, MD, MPH, and Margaret Flinter, PhD, APRN.

Read more about the mini-course and register on the IHI website

Parcipants in our mini-course are eligible to earn 6 CME credits. IHI is accredited by the American Nurses Credentialing Center (ANCC), the Accreditation Council for Pharmacy Education (ACPE), and the Accreditation Council for Continuing Medical Education (ACCME).

Margaret Flinter is Senior Vice President and Clinical Director of the Community Health Center, Inc. and is a family nurse practitioner by profession. Margaret earned her Bachelor’s Degree in Nursing from the University of Connecticut, her Master’s Degree from Yale University, and her doctoral degree at the University of Connecticut.

Ed Wagner is Director Emeritus of the MacColl Center. A general internist and epidemiologist, he served as director of the national program office for Improving Chronic Illness Care, which the Robert Wood Johnson Foundation funded from 1998 to 2011.  Ed was the founding director of Group Health Research Institute, and is an elected member of the Institute of Medicine.