Our current work proceeds directly from our early emphasis on activated patients and proactive practice teams

Today, we are actively working to better understand and inform the state of the art in high-functioning primary care teams. We are visiting innovative primary care teams across the U.S. to learn how care is being delivered by teams in new ways.

An effective primary care workforce is essential to better health and health care for all

Little academic study to date has examined primary care staff, training, and team functioning.  Many organizations recognize the need to revamp their workforce, and are experimenting with innovative team structures and role definitions.

Transforming primary care: healthier patients, happier staff

We know transformation of any kind is hard work.  That's why we created the Improving Primary Care Team Guide through our PCT-LEAP work.  An online tool for primary care teams, The Team Guide helps build high-functioning teams and provides practical, hands-on tools—easy to use, actionable and measureable.

 

Related Resources

Alignment of patient and primary care practice member perspectives of chronic illness care: a cross-sectional analysis.

Co-authored by MacColl Director Michael Parchman, this March 2014 article examines the extent to which practice members' perceptions of how well they organized to deliver care consistent with the CCM were associated with their patients' perceptions of the chronic illness care they have received.

New Staffing Models for Primary Care webinar

This October 2013 WIHI "talk show" webinar from the Institute for Healthcare Improvement focuses on some of the workforce innovations observed by the PCT-LEAP project team.  Discussion was led by PCT-LEAP's Ed Wagner, Kirsten Meisinger, and Thad Schilling.  Also joining was IHI's Trissa Torres, who developed the Health Navigator program at Michigan's Genesys Health System.

Building Teams in Primary Care

Building Teams in Primary Care, by Tom Bodenheimer, is a report to the California Healthcare Foundation with case studies of 15 diverse practice environments. Dr. Bodenheimer is the Chair of LEAP’s National Advisory Committee.

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