Our current work proceeds directly from our early emphasis on activated patients and proactive practice teams

Today, we are actively working to better understand and inform the state of the art in high-functioning primary care teams. We are visiting innovative primary care teams across the U.S. to learn how care is being delivered by teams in new ways.

An effective primary care workforce is essential to better health and health care for all

Little academic study to date has examined primary care staff, training, and team functioning.  Many organizations recognize the need to revamp their workforce, and are experimenting with innovative team structures and role definitions.

Transforming primary care: healthier patients, happier staff

We know transformation of any kind is hard work.  That's why we created the Improving Primary Care Team Guide through our PCT-LEAP work.  An online tool for primary care teams, The Team Guide helps build high-functioning teams and provides practical, hands-on tools—easy to use, actionable and measureable.

 

Related Resources

Implementing Innovations into Practice Blog

The Implementing Innovations Into Practice blog is a resource for primary care practices in Washington, Oregon, Alaska, Idaho, Wyoming and Montana.  Featuring posts that showcase proven strategies for improving care and financial performance in primary care, it also offers opportunities to engage with other primary care professionals and to work with researchers on obtaining funding for improvement efforts.  Sponsored by the Institute of Translational Health Sciences at the University of Washington.

"Third space health care" - Dr. Paul Burgess on primary care innovations

In this video, Dr Paul Burgess—a Commonwealth Fund Harkness Health Policy Fellow from Australia’s Northern territory who recently spent a year with the MacColl team —shares how innovations pioneered for vulnerable populations are shaping the future of primary care in the US, and creating a “third space” where primary care teams’ capabilities and functions are being augmented for better patient care.

Emerging Primary Care Trends and Implications for Practice Support Programs

Emerging Primary Care Trends and Implications for Practice Support Programs

This January 2015 paper, co-authored by Michael Parchman, outlines seven trends in providing sustainable primary care practices support. It provides an overview of the evidence on effectiveness of external practice support in improving process and health outcomes in primary care.

Blog: Ed Wagner on meeting the demand for high-quality primary care

There is an ongoing debate in the United States about whether we will have enough primary care clinicians to meet the future demand for primary care and, if there is a shortage, how to solve it. But the debate misses a critical question: Are we meeting the current demand for high-quality primary care? Read more of Ed Wagner's December 2014 blog on the Insititute for Healthcare Improvement website.

The Team Guide

We know transformation of any kind is hard work. That’s why we’ve created the Team Guide, an online tool for primary care teams. The Team Guide helps build high-functioning teams and provides practical, hands-on tools—easy to use, actionable and measureable. Useful for practices at any stage, the Team Guide is built in modules, enabling practices to easily pinpoint relevant topics and areas of interest. It’s free, with a wide array of downloadable tools and resources.

New Roles for Lay People in Primary Care: LEAP Webinar Series #5

With pressure to be more efficient and to introduce new types of interventions into care, practices are creating new roles for existing clinical team members and expanding the roles of team members with no prior clinical training.

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